Effective Tricks to Make a Customer Service Robot Connect You to a Real Human

Call during off-peak hours.

Let’s assume you get rid of the robot by tapping 0, but you still have to wait hours for a caller to become available. This is easily fixed If you don’t call them during peak hours, generally in the morning and afternoon. If the company’s customer service operates in the evening, call them after 6 pm. Because most individuals are off work and enjoying their spare time at this time, the call center’s workload is lighter.